COVID-19 Protocols

  The health and safety of our clients, employees, delivery partners and our community are the utmost importance to us.


We have been taking the following steps to help keep everyone safe:

  •  All high traffic areas like Desks, Door Knobs, Light Switches and Washrooms are being sanitized and cleaned heavily and frequently. 

  • We have provided all staff with proper protection such as gloves, masks and sanitizing wipes. 

  • All in-house delivery is contactless (Delivery partners subject to their own covid-19 standards).

  • Masks and gloves are worn within all buildings during deliveries. 

  • Gloves are replaced after each and every delivery  


Due to COVID-19 we will be calling your recipient prior to delivery to ensure someone is present to receive the delivery. If you do not wish to have a recipient pre-call please specify in the "notes" section at check out. If the basket is being delivered within the Waterloo Region the recipient will be contacted only if the first delivery attempt is unsuccessful.

Tips to protect yourself